SHIPPING INFORMATION:

• Processing Time: All items are handmade to order. Orders are processed within 1-5 business days, Monday through Friday excluding holidays.

• Shipping Time: Please allow additional time for shipping, which varies based on the destination. You will receive a tracking number once your order has shipped.

• Shipping Methods: All orders are sent in reinforced envelopes using USPS Ground Advantage.

REFUNDS AND EXCHANGES:

• Refund Policy: Due to the made-to-order nature of our products, we do not accept returns. However, if there is an issue with your order please contact us so we can help.

• Exchanges: If your item arrives damaged or defective, please contact us immediately so we can work to exchange the damaged items.

CANCELLATIONS:

• Order Cancellations: If you need to cancel your order, please contact us within 2 hours of placing your order. Once processing has begun, cancellations will not be possible.